Refund Policy
Digital Service Nature
PrepJ is a digital educational platform that provides immediate access to learning content upon subscription activation. Due to the nature of digital services and instant access to content, we maintain the following refund policy.
No Refunds After Activation
Once your subscription is activated and you gain access to the PrepJ platform, no refunds will be provided. This policy is in place because:
- You receive immediate access to all learning content and features
- The service is delivered digitally and cannot be "returned"
- Content and progress data are generated from day one
Before You Subscribe
We encourage you to carefully review our service offerings, features, and pricing before subscribing. Our website provides comprehensive information about what PrepJ offers to help you make an informed decision.
Exceptional Circumstances
In rare cases involving technical issues that prevent access to the service, or billing errors, we will work with you on a case-by-case basis. Please contact our support team at [email protected] for assistance.
Payment Gateway Compliance
This refund policy complies with payment gateway requirements for digital educational services. By subscribing to PrepJ, you acknowledge and accept these terms.
Contact Us
If you have questions about this refund policy or need assistance, please reach out to us at [email protected]
Last updated: 12/19/2025